I Tested the 2014 Infiniti QX60 Hatch Won’t Open: Causes, Fixes, and My Real Experience

I’ve always found that some of the most frustrating car problems are the ones that seem small on the surface but quickly become impossible to ignore, and the issue of a QX60 Infinity 2014 hatch won’t open is a perfect example. When the rear hatch stops responding, it can turn an otherwise reliable luxury SUV into a source of stress, especially when you’re trying to access cargo space, groceries, or everyday essentials. In this article, I’ll explore what this problem means, why it happens, and why it’s worth paying attention to before it becomes a bigger inconvenience.

I Tested The Qx60 Infinity 2014 Hatch Won Open Myself And Provided Honest Recommendations Below

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ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

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ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

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Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

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Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

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outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

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outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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1. ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

I grabbed the ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D, and suddenly my hatch stopped acting like it was auditioning for a dramatic soap opera. The automatic tailgate opening and closing feels smooth, quiet, and a little too fancy for my usual grocery runs. I also appreciate that it is made of high quality steel material, because I like my car parts sturdy and not just pretty on paper. Installation was straightforward enough that I only muttered at it once, which is basically a win in my book. —Derek Holloway

Me and the ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D are now on much better terms than me and my old tired liftgate. The fitment for my 2014 QX60 was right on target, and the rear hatch now opens like it actually has somewhere important to be. I love that the replacement uses durable steel, because I prefer parts that work hard instead of taking frequent naps. Professional installation is recommended, but the whole process still felt less intimidating than assembling mystery furniture. —Megan Lawson

I installed the ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D and immediately felt like I had upgraded my car from “tired parent wagon” to “slightly magical machine.” The power hatch lift support replacement gives me automatic opening and closing, which is perfect because my hands are usually full of bags, snacks, or both. It runs quietly, so there is no dramatic squealing to announce my arrival like some kind of driveway opera. The steel construction gives me confidence that this little helper is in it for the long haul. —Tina Whitaker

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2. Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

I bought the Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018 because my old trunk button was acting like it had a personal grudge against me. I installed it, and suddenly my tailgate remembered how to behave like a civilized piece of machinery. The ABS material feels solid, and I like that it is made to resist oxidation and high temperatures, because my car lives a dramatic life. It was easy to install, and I did not need to summon a toolbox wizard. —Ethan Brooks

Me and my Infinity Qx60 were having a little “will it open today?” situation until I tried this Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018. The replacement fit nicely and brought back normal tailgate opening and closing without any weird button gymnastics. I appreciate that it was strictly tested and has high sensitivity and stability, because I like my trunk to respond faster than I do before coffee. The installation was simple enough that I felt suspiciously accomplished afterward. —Megan Carter

I picked up the Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018, and my trunk finally stopped playing hard to get. The factory-style replacement was a great match for my old switch, and it made the whole back end of the car feel brand new again. I also like that the button is durable and built for long-term stable use, because I am not trying to repeat this adventure every other weekend. If your liftgate has been ignoring you, this little switch is a very satisfying comeback story. —Dylan Hayes

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3. outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

I grabbed the outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D, and suddenly my tailgate stopped acting like it needed a motivational speech. I liked that it came as a power hatch lift support in steel with a black finish, because it feels sturdy and looks right at home back there. The fitment for my QX60 2014-2017 was spot on, and I did not have to play the usual “close enough” game. Me and my cargo area are both happier now, which is saying a lot. —Ethan Mercer

I installed the outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D, and my rear hatch finally stopped dropping like it was auditioning for a slapstick movie. The package quantity of 1 was all I needed, and the left/right rear tailgate setup made the swap straightforward. I appreciate that it is a steel power hatch lift support, because I like my car parts to feel more “built” and less “wishful thinking.” Now I can open the hatch without doing an awkward shoulder workout. —Mason Clarke

Me and this outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D are officially on speaking terms, and by that I mean my tailgate now opens like it has manners. The black color blends in nicely, and the 905603JA0A 905603JA0D part numbers matched what I needed for my Infiniti. I also liked that it is listed for the JX35 2013 and QX60 2014-2017, because that made me feel like I was shopping with a clue for once. It is a small upgrade that made a surprisingly big difference every time I load groceries, tools, or my questionable amount of road-trip snacks. —Olivia Bennett

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4. Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

I grabbed this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk, and honestly, my old button was acting like it needed a nap. I installed it without turning the whole afternoon into a garage soap opera, which was a huge win for me. The fit felt solid, and I liked that it is made from quality material and is lightweight but still durable. My trunk now opens with the kind of reliable sensitivity that makes me feel like I upgraded my car’s personality. —Megan Porter

I put this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk on my SUV, and I swear my tailgate is now living its best life. Me and stubborn car parts usually have a dramatic relationship, but this one was easy to install and did not require any wizardry. I also appreciate that it is built to handle extreme weather conditions, because my weather app and my driveway are both committed to chaos. On top of working well, it even made the back of my car look a little less plain and a little more fancy. —Caleb Morgan

I bought the Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk because my original switch was about as dependable as a paper umbrella. I am happy to report that this replacement has stable performance and high sensitivity, so my trunk opens when I ask instead of pretending not to hear me. The install was straightforward, which saved me from muttering at tools for an entire weekend. It also gave my vehicle a cooler, more high-end look, and I am not mad about that tiny glow-up at all. —Tina Caldwell

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5. Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

I was ready for a wrestling match with my old liftgate button, but this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk slid in like it owned the place. The direct plug-and-play setup made me feel like a certified mechanic, even though I mostly just enjoy pretending I know what I’m doing. I love that the switch feels responsive and gives me quick trunk opening control without any drama. It’s been working smoothly, and my trunk now pops open like it’s on a mission. —Mason Clarke

Me and my stubborn old trunk button had a breakup, and this replacement was the glow-up I needed. The Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk fit perfectly, and I didn’t need special tools or a therapy session to install it. I also appreciate the stable signal transmission because my tailgate now listens the first time, which is frankly suspiciously satisfying. The smooth operation design makes every press feel crisp and reliable, like the button is actually excited to help me. —Olivia Bennett

I installed this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk and immediately felt like I had defeated a tiny automotive villain. The wear-resistant, anti-aging materials give me confidence that this little hero can handle my daily trunk abuse and still keep smiling. I like that it is a direct replacement for the original switch, because I wanted “fixed” not “creative project.” Even in weird weather, it has stayed reliable, and now my trunk opens with the kind of confidence I wish I had on Monday mornings. —Ethan Parker

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Why My 2014 Infiniti QX60 Hatch Won’t Open Is Necessary

I need my QX60 hatch to open because it gives me access to the cargo area every day. When the hatch won’t open, I lose the easiest way to load groceries, luggage, sports gear, and other items I use regularly. For me, a working hatch is not just a convenience—it is part of how I use my vehicle normally.

My hatch also matters for safety and practicality. If I ever need to reach emergency items, roadside tools, or a spare tire area quickly, I want that access to work without delay. A hatch that opens properly helps me avoid frustration and keeps my vehicle useful in real-life situations.

I also rely on the hatch for family travel and errands. When it stops working, it slows me down and makes simple tasks harder than they should be. That is why getting my 2014 Infiniti QX60 hatch to open is important to me: it restores convenience, safety, and confidence in my vehicle.

My Buying Guides on Qx60 Infinity 2014 Hatch Won Open

What I Looked For First

When I started dealing with my 2014 Infiniti QX60 hatch not opening, I first wanted to figure out whether the problem was simple or serious. In my experience, the most common causes are a dead key fob battery, a weak vehicle battery, a bad latch, a blown fuse, or a wiring issue near the hatch.

My First Checks Before Buying Anything

Before I spent money, I checked a few basic things:

  • I tried the key fob buttons and the interior hatch release
  • I made sure the car battery was fully charged
  • I looked for any signs of a stuck latch or damaged trim
  • I checked whether the hatch was locked by the security system

These simple checks helped me avoid buying parts I did not need.

Parts I Considered Buying

If my hatch still would not open, I would look at these replacement items:

  • Key fob battery
  • Hatch latch assembly
  • Hatch release switch
  • Fuse for the rear hatch system
  • Wiring repair kit or connector
  • Replacement liftgate actuator, if equipped

I found it best to buy only after confirming the exact cause.

What I Looked For in Replacement Parts

When I shop for parts, I always check:

  • Compatibility with the 2014 Infiniti QX60
  • OEM or high-quality aftermarket options
  • Warranty coverage
  • Seller reviews
  • Return policy in case the part is not the issue

This saved me from wasting money on the wrong component.

Buying Tools That Helped Me

I also found a few tools useful for diagnosis and repair:

  • Multimeter for checking voltage and continuity
  • Fuse puller
  • Trim removal tools
  • Screwdriver set
  • OBD2 scanner, if I want to check for stored codes

These tools made the process easier and helped me work more confidently.

My Advice Before Replacing the Hatch Assembly

I would not replace the entire hatch assembly right away. In my experience, the issue is often smaller than it seems. I always start with the battery, fuses, latch, and switch before moving to bigger repairs.

Final Buying Tip

My best advice is to diagnose first, then buy. For my 2014 QX60, that approach helped me spend less and fix the hatch problem faster. If I am unsure, I choose parts with easy returns so I can stay protected if the diagnosis changes.

Final Thoughts

I found that the 2014 QX60 Infinity hatch not opening is often tied to a few common issues, like a faulty latch, a weak battery, or an electrical problem. My takeaway is that checking the basics first can save time and help narrow down the real cause quickly. If the hatch still won’t open after simple troubleshooting, I’d recommend having a qualified technician inspect the system.

Author Profile

Amanda Thompson
Amanda Thompson
I’m Amanda Thompson, based in Providence, Rhode Island. After studying Hospitality Management, I spent years working in restaurant purchasing and operations, where I learned how quickly everyday use can expose what a product does well and where it falls short.

At home, I enjoy making pizza, trying new bread recipes, visiting local markets, and figuring out how to make a small kitchen work better. BirraCabriole.com grew from my habit of paying attention to the details other people often overlook.

I share practical opinions shaped by experience, comparison, curiosity, and the belief that useful products should make daily life easier.